American Heart Association® (AHA) eCard Information

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• All certification cards for AHA classes are now electronic cards, or eCards. Nothing is mailed.
• Personal email addresses have fewer filters so you have a higher likelihood of receiving your eCard.
• Within ten (10) business days, your eCard is sent to the email address that you provide when signing into your class.
• For a $10 fee, you can get your eCard by the next business day after your class. You will receive a link to pay $10 for a "rush" eCard when you have signed in at your class.

If you do not receive your card:

1. Please check your SPAM or TRASH in your email to make sure that the eCard did not filter to one of these folders. This is the most likely cause.
2. Contact us to verify that your email was spelled correctly.
3. You may be asked to provide a different email to receive your eCard.

To Retrieve Your eCard

1. You will receive an email from [email protected]. The title of this email will be “Your AHA eCard”.
2. Click the button in the email to launch the AHA® eCard website.
3. Confirm your contact information.
4. Create a security question and answer.
5. Complete survey questions. 
6. Your eCard will be displayed for you to save, email, or print.

You will have access to your eCard via the link provided for the entire two years you are certified.

If you have Already Retrieved Your eCard:

• You can click the link in the email from [email protected] entitled "Your AHA eCard" anytime to take you directly to your card. 
• You can also go to heart.org/cpr/mycards to search for your card with your name and email address.

Please contact us if you need further assistance.

• All certification cards for Red Cross classes are now Digital Certifications. Nothing is mailed.
• Personal email addresses have fewer filters so you have a higher likelihood of receiving your Digital Certification.
• Within ten (10) business days, your Digital Certification is sent to the email address that you provide when signing into your class.
• For a $10 fee, you can get your Digital Certification by the next business day after your class. You will receive a link to pay $10 for a "rush" Digital Certification when you have signed in at your class.

If you do not receive your Digital Certification:

1. Please check your SPAM or TRASH in your email to make sure that the Digital Certification did not filter to one of these folders. This is the most likely cause.
2. Contact us to verify that your email was spelled correctly.
3. You may be asked to provide a different email to receive your Digital Certification.

To Retrieve Your Digital Certification

1. You will receive an email from  [email protected]. The title of this email will be  "Completion Certificates for Your Red Cross Training."
2. Your Digital Certification will be displayed for you to save, email, or print.

You will have access to your Digital Certification via the link provided for the entire two years you are certified.

If you have Already Retrieved Your Digital Certification:

• You can find your Digital Certification in email anytime.
• You can also go to redcross.org/take-a-class/digital-certificate to search for your Digital Certification with your email address, name and class date, or Certificate ID.

Please contact us if you need further assistance.